ITIL® 4 Foundation Certification Training Course
This ITIL certification course provides an introduction to ITIL V4 Certification, which is the latest iteration of the ITIL 4 exam. It aims to enhance comprehension and enhance the efficiency of an IT-driven organization. Through this ITIL V4 certification training, participants will gain insights into the principles, terminology, optimal approaches, and methodologies employed within the ITIL 4 lifecycle.
19 PDUs for self-paced learning
Immersive Learning Experience8X higher live interaction in live Data Science online classes by industry experts
22 PDUs for online classroom flexi pass offered
30 chapter-end quizzes and 2 industry case studies
Four simulation exams
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- About Program
- Learning Path
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ITIL Certification Course Overview
The ITIL 4 Foundation course offers a solid grasp of the ITIL 4 framework, fundamental ideas, and key terminologies used within the ITIL 4 service lifecycle. Upon completing this ITIL certification, you will have a comprehensive understanding of how ITIL 4 has evolved to incorporate contemporary technologies and operational procedures, along with essential concepts within a service management framework.
Benefits
ITIL certification is essential for individuals aiming to grasp the principles of ITIL frameworks and enhance the quality of IT Service Management. Those with ITIL certification can potentially earn up to 40% more compared to their non-certified counterparts.
Course Curriculum
The AWS Developer Associate training curriculum includes a variety of topics designed to help you learn how to create and deploy applications on AWS.
Eligibility
This course is for professionals, including service delivery professionals, operations managers, IT audit managers, , and IT managers database administrators, ITSM trainers, IT executives, IT architects, , IT planners and consultants, , It is suitable for both experienced IT professionals and those who are new to the IT field, providing them with the opportunity to obtain the ITIL V4 foundation certification
Pre-requisites
Students need to possess an undergraduate degree or a high school diploma
Section 1
AWS Developer
- Lesson 01 – Course Introduction
Lesson 02 – Key Concepts of Service Management
Lesson 03 – Four Dimensions of Service Management
Lesson 04 – The ITIL Service Value System
Lesson 05 – The Service Value Chain
Lesson 06 – ITIL Management Practices
ITIL 4 Foundation Exam & Certification
ITIL, short for Information Technology Infrastructure Library, is a comprehensive management framework used to facilitate the delivery of IT services. This framework plays a crucial role in ensuring the provision of high-quality IT services while promoting best practices for effective planning and organization. Additionally, ITIL aids organizations in managing risks, implementing sound planning and execution strategies, and establishing an IT environment that is both scalable and conducive to growth.
Service Strategy: One of ITIL’s primary objectives is to formulate and implement service strategies. These strategies focus on how services are delivered to customers and how their satisfaction can be achieved. Service strategy helps organizations define their goals, understand customer needs, and develop strategies to fulfill those needs effectively.
Service Design: This stage concentrates on providing organizations with a comprehensive approach to designing and delivering better services. It encompasses practices ranging from outlining designs to making necessary improvements in existing ones, ultimately enhancing the overall IT service management process.
Service Transition: Service transition involves deploying new and modified services to minimize risks and enhance efficiency within organizations. It primarily advises on improving management processes by implementing newly designed services.
Service Operation: During this stage, organizations receive new guidelines essential for integrating into the IT environment and daily operations. Service operation offers various methods for efficiently managing IT services and meeting daily requirements.
Continuous Service Improvement: One of the standout features of the ITIL framework is its continuous commitment to suggesting improvements in IT services. It facilitates updates to policies, the development of new strategies, and the execution of enhancements with ease, making ongoing improvement an integral part of IT service management.
The ITIL 4 Foundation certification exam can be booked online via PeopleCert. Currently, you can book the exam for £295.00 which is approximately Rs. 25K for Indian candidates.
ITIL is a worldwide IT service management framework that focuses on different aspects, such as reducing risk, improving customer experience, and providing IT environment support. IT professionals who seek an ITIL Certification demonstrate their complete understanding of the IT service management lifecycle.
ITIL certifications demonstrate your knowledge and proficiency in service management best practice, processes, terminology, and techniques that are widely used in today’s IT. ITIL experts are in high demand because of their deep understanding of ITIL frameworks, and ability to improve IT service quality and expand the business.
ITIL certification is the most recognised ITIL certification for entry level IT professionals. The latest ITIL certification training for ITIL 4 is designed to teach learners how to manage modern IT enabled services, including core concepts and common terminology used in the lifecycle of the ITIL framework.
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ITIL® 4 Foundation
Why Online Bootcamp
Develop skills for real career growth
A state-of-the-art curriculum developed in collaboration with industry and education to equip you with the skills you need to succeed in today’s world.
Don’t listen to trainers who aren’t in the game. Learn from the experts who are in the game.
Leading Practitioners who deliver current best practice and case studies in sessions that fit within your workflow.
Learn by working on real-world problems
Capstone projects combining real-world data sets with virtual laboratories for hands-on experience.
Structured guidance ensuring learning never stops
With 24×7 mentorship support and a network of peers who share the same values, you’ll never have to worry about conceptual uncertainty again.
ITIL Certification Course FAQs
On average, ITIL training courses are 3 days long; however, some people may find their ITIL training takes up to 6 months.
The ITIL certification test is updated on a bi-annual basis (2-3 years).
The various ITIL training programs available on the market include Foundation training, Practitioner training, Intermediate training, Expert training, and Master training.
To prepare effectively for ITIL certification, consider following these steps:
Comprehensive Understanding: Begin by gaining a comprehensive understanding of what ITIL is and familiarize yourself with the key concepts involved in ITIL.
Enroll in Training: Search for and enroll in a comprehensive ITIL training course. Utilize the study materials provided in the course to enhance your knowledge.
Instructor Interaction: If you have any doubts or queries, don’t hesitate to reach out to your instructor. Seek clarification on any aspects that you find challenging, and try to relate the ITIL functions and processes to your specific work area.
Practice Tests: Engage in practice tests extensively. These tests will help you become comfortable with the format and types of questions you can expect on the ITIL certification exam.
Stage Relationships: Understand the relationships between the five ITIL exam stages. Familiarize yourself with the interplay between these stages, as this knowledge is crucial for success.
Exam Scheduling: Schedule your ITIL exam when you feel thoroughly prepared and confident in your knowledge and skills.
With ITIL training and certification, employees can help their organizations systemize IT service operations and add more professionalism to their present job role.
The Information Technology Infrastructure Library, commonly known as ITIL, is a framework created to align the activities of the IT department with the needs and objectives of the business. Essentially, ITIL consists of a set of guidelines and best practices aimed at standardizing the processes involved in the selection, planning, delivery, and support of IT services. Organizations that adhere to the protocols outlined by the ITIL framework tend to excel in delivering high-quality services and ensuring customer satisfaction. Enrolling in an ITIL course is a successful way to enter the realm of ITIL and gain expertise in this field.